Shipping policy

This document sets out the shipping policy that applies to customers that make a purchase at If you have any questions, please contact us on

Shipping Options & Delivery Costs

All of our shipping is standard within the UAE. Delivery costs will be calculated at checkout for international customers. 

Order Processing Time

Orders are usually dispatched within 2-3 days of order placement international or domestic deliveries. Which means you will receive your order within 5-7 business days. On national holidays, there will be a slight delay in orders.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website. 

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.